Delete your Baitlore account

You can delete your Baitlore account and the data associated with it at any time. There are two ways to do it.

From the app

1. Open Baitlore and go to Profile.
2. Tap Delete account and confirm.

Deletion takes effect immediately. It doesn't cancel a Baitlore Pro subscription: cancel that in your App Store or Google Play account.

By email

If you no longer have the app installed, email support@baitlore.com from the email address on your account with the subject "Delete my Baitlore account". We will delete it within 30 days and confirm by reply. You don't need to be logged in or have the app to do this.

If you signed in with Apple and chose to hide your email, your account uses a private Apple address instead of your real one. Email us and tell us that private address (you can find it in your Apple ID settings, under Sign in with Apple, Baitlore). We will write to it to confirm before deleting the account.

What gets deleted

• Your account: email, username, password hash and any Google or Apple sign-in identifier.
• Your sign-in tokens.
• Feedback you sent.
• Suggestions you sent to change a spot.
• Reports you sent and your list of blocked contributors.
• Spots you submitted to the community map that were not yet published.

If you signed in with Apple, we also remove Baitlore from your Apple ID.

What is kept

• Spots that were already published on the community map remain, with your username removed.
• Records of Baitlore Pro purchases, kept by RevenueCat and by Apple or Google as described in the Privacy Policy, under Purchases. Email support@baitlore.com to ask for the RevenueCat records to be deleted.
• Daily usage records (a random ID for the app installation, the platform, the app version and the day's counts of plan requests, free plan offers turned down, Baitlore Pro screens seen and plans made, and on Android the campaign tag of the Google Play link the app was installed from) remain, no longer linked to your account. They are deleted after 25 months. The random ID stays on your phone, so if you keep using the app without an account, new days are still counted under it.
• Server request logs (which endpoint was called and whether it worked, but not your coordinates) are deleted after 14 days.
• Database backups are kept for 30 days and then deleted, so a deleted account can remain in a backup for up to 30 days.
• Data stored only on your phone (tackle box, saved spots list, preferences, recent plans) is removed from the phone when you log out or delete your account in the app, except the note of which plan was your free plan, so it isn't handed out twice.

Delete some of your data and keep your account

You don't have to delete your Baitlore account to remove data. In the app:

• A spot you submitted that isn't published yet: open it, tap Edit, then Delete spot. It is deleted immediately.
• Your list of blocked contributors: go to Profile, then Blocked users, and unblock them.
• Usage statistics: turn off Usage statistics in Profile to stop new days being counted.

For any other data, such as your daily usage records, feedback, reports or spot suggestions, email support@baitlore.com from the email address on your account with the subject "Delete my Baitlore data" and tell us which data. We will delete it within 30 days and confirm by reply. Server request logs and database backups are still deleted on their own schedule (14 and 30 days).

For full details see the Privacy Policy.